Frequently Asked Questions

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General

What type of residential and commercial construction do specialize in?

HR2 Construction works with you to make your residential or commercial building vision a reality. We build custom homes, including timber-frame and log homes and conventional homes with a touch of individuality with things like timber and log accents.

Outdoor living spaces are something we are passionate about and we can build and refinish decks, porches, patios and all types of custom outdoor/indoor spaces, including SunSpace sunrooms. We provide renovation services as well, from full kitchen renovations to bathroom remodelling.

We also offer light commercial construction for business and agricultural clients.

What is your What does your building process involve?

Whether we’re talking about a residential or commercial project, we offer a 3-phase building process: phase 1 is the consultation, phase 2 is construction, and phase 3 is complete. The cost and duration of each of these phases depend on many factors including the scope, location, customizations, and budget, among others. 

For those who aren’t ready to start the building process, we offer a complimentary project estimate that we call our pre-build discovery phase.

What are the options for customizing my home?

How you choose to customize your home is completely up to you! We are here to turn your vision into reality. We offer custom design for every client – your home should reflect who YOU are, not what a company thinks you should be.

We work collaboratively with you every step of the way, we can design rooms, decks, or an entire home that is uniquely yours. We can build custom kitchens designed around the exact countertop shape you want, or design and build a fireplace in your master bedroom.

If you can envision it, we can work together to create it.

What is your area of expertise?

Our custom log home and cabin building services are always a cut above the rest. We are proud to have been a featured builder of unique homes in Alberta on the hit show Timber Kings. To see some of the creations we’ve built for our clients view our project gallery.

How much does a custom residential or commercial build cost?

Each and every build is unique. The cost varies from project to project and is dependent upon your ultimate vision. We use top-quality products, and the price varies based on which material you decide on. For example, log homes will be much different than custom homes, or perhaps you want a 6-foot log trunk centrepiece in the foyer.

You will never be surprised by unexpected costs. We are always upfront and work with you every step of the way, building a plan and a home that is exactly the way you want it.

Do I need to have purchased land before starting the consultation process?

No, but it helps. The further along you are in the preparatory process the faster we can move ahead with the design and build of your new home. We recommend you work with a real estate agent to find a piece of property you would like to build on. 

We’ll happily work with you to determine the ins and outs of building on the land to see if it can work with your plans, budget, and expectations.

Do I need to have financing in place or a construction mortgage before contacting you?

No, but we highly recommend it. It’s difficult to establish a budget for your custom build without knowing what you’ve been pre-approved for. Having a construction mortgage in place would certainly speed up the construction process and get you into your new home faster.

Do you use any particular brands or products in your building process?

We collaborate with a variety of partners and brands to make your vision a reality. We work with Sunspace Sunrooms, Canadian Timberframes, Pioneer Log Homes of British Columbia, Tufdek, Dek Smart Railings, Sascho, Timber Pro Coatings and Creative Overhead Doors. The learn more visit our partners page.

How long does it take to build a custom home?

The length a build takes is dependent upon the project and the size and scope of the home. By working collaboratively with you, we can help to set a timeline best suited to turning your vision into a reality.

Where do you build in Canada?

We proudly service Alberta from Bonnyville, Cold Lake, Lac La Biche and Fort McMurray to Edmonton and beyond. If you are looking to build your dream cottage in the mountains we can also build in the mountain parks of Alberta.

Will my new home be under warranty?

All of our homes are covered under warranty with National Home Warranty. In Alberta, Home Builders are required to provide a new home warranty program. National Home Warranty is one of the only New Home Warranty providers that support Log Home Construction.

All SunSpace Sunrooms come with a lifetime warranty for your comfort.

How long have you been a custom builder and general contractor?

HR2 Construction Ltd. was founded in March of 2006. Click here to learn more about us.

Can you provide references?

We ensure that all of our clients are happy with the result of our collaboration. We can provide references upon request.

Are all the photos on your website of your work?

Yes. All the photos and images on our website are original.

Do you have a question not on our FAQs list?

If you have a question that isn’t on our FAQs list, please contact us

Screenroom Model 100

Is suitable for all weather conditions?

Screen room is designed to withstand typical weather conditions, but it is not intended for extreme weather such as hurricanes or heavy snowfall.

Is it easily installed by homeowners?

Yes, Sunroom WeatherMaster is designed for easy installation and can be installed by most homeowners with basic tools.

Is screen room suitable for all types of outdoor spaces?

It is versatile and can be installed in various outdoor spaces, such as patios, decks, and gardens.

Can screen room be customized to fit specific space requirements?

Yes, screen room can be customized to fit specific space requirements. Please contact us for more information on customization options.

Does it come with a warranty?

Yes, screen room comes with a warranty. Please refer to the warranty information provided with your purchase for details.

Model 200 Screen Room

What is the ventilation like in the 3-Season Sunroom (Vinyl)?

The 3-Season Sunroom (Vinyl) offers up to 75% ventilation, providing a comfortable breeze while keeping bugs out.

Can the windows be adjusted?

Yes, the windows are infinitely adjustable, allowing you to stack them up, stack them down, or bunch them up in the middle to customize airflow and view.

Is it suitable for existing roof applications?

Yes, the 3-Season Sunroom (Vinyl) is perfect for under-existing roof applications, providing added protection and comfort.

Screenroom Model 300

What are the key features?

The 3 season sunroom offers durable construction, easy installation, and up to 75% ventilation with adjustable windows. It also includes full fiberglass mesh screens for bug-free outdoor living.

How easy is it to install?

The 3 season sunroom is designed for easy installation, suitable for most homeowners. It comes with comprehensive instructions and requires only basic tools.

What maintenance is required for the 3 season sunroom?

The 3 season sunroom requires minimal maintenance. Regular cleaning with mild soap and water, along with periodic checks for loose screws, will ensure it remains in excellent condition.

Sunroom Model 400

What makes the 4 season sunroom (insulated) different from other models?

The 4 season sunroom (insulated) features enhanced insulation with double-glazed glass and thicker aluminum frames, providing superior energy efficiency and durability. It also offers a higher level of customization with various roof styles and finishes.

Can it be used year-round?

Yes, the 4 season sunroom (insulated) is designed for year-round use. Its enhanced insulation and durable construction make it suitable for all seasons, keeping you comfortable regardless of the weather.

How does the installation process work?

The 4 season sunroom (insulated) comes with detailed installation instructions and can be installed by professional contractors or experienced DIY enthusiasts.

DekSmart Railings

Are DekSmart Railings easy to install?

Yes, DekSmart Railings are designed for easy installation. Our products come with comprehensive instructions and all the necessary hardware for a hassle-free setup.

Can DekSmart Railings be customized to fit my deck or patio?

Absolutely! DekSmart Railings offer a range of customization options, including styles, colors, and finishes, to perfectly complement your outdoor space.

Are DekSmart Railings durable?

Yes, DekSmart Railings are crafted with high-quality materials, making them durable and able to withstand the elements for years to come.

CONVENTIONAL HOMES

How long does the home building process typically take?

The timeline can vary based on the project’s size and complexity, but it generally takes between 14-16 months from start to finish.

Can I make changes to the design during the construction process?

Yes, we encourage open communication and welcome your input throughout the building process. Changes can often be accommodated, but they may affect the timeline and cost.

Log Homes & Cabins

What types of logs do you use for construction?

We primarily use Western Red Cedar and Douglas Fir logs for their durability and natural beauty.

How do you ensure energy efficiency in log homes?

We employ techniques such as proper sealing and insulation, as well as utilizing energy-efficient windows and doors.

Can I customize the design of my log home?

Yes, we offer a range of customization options to suit your preferences and lifestyle.

Timber Frame Homes

What sets this construction apart from other building methods?

Timber frame construction uses large, solid wood beams that are joined together with traditional woodworking techniques, creating a sturdy and durable structure.

Are homes built with this method energy efficient?

Yes, timber frame homes are known for their energy efficiency due to the thermal properties of wood and the ability to easily add insulation.

Can I customize the design?

Absolutely, we offer a range of customization options to make your timber frame home uniquely yours.

Garages

What types of garages do you offer?

We offer a variety of garages designed to accommodate different types of vehicles, including ATVs, boats, snowmobiles, and RVs.

Can you customize the design?

Yes, we can customize the design of your garage to meet your specific requirements and preferences.

How long does it take to build?

The time it takes to build a custom garage can vary depending on the size and complexity of the project. We will provide you with a timeline during the consultation process.

Acrylic Roof FAQs

What is the lifespan of an acrylic roof?

The Sunspace Acrylic Roof is designed to maintain high light transmission throughout its long lifespan, with a guaranteed 90% light transmission and clarity for 30 years.

Will the acrylic roof affect natural light?

No, the Sunspace Acrylic Roof filters harsh light without blocking natural light, providing a bright and inviting space.

How does the Sunspace Acrylic Roof handle hail?

The Sunspace Acrylic Roof is designed to withstand hail protection, ensuring that your outdoor space remains safe and secure.

Is it safe?

Yes, the Sunspace Acrylic Roof features non-shattering safety glazing and a patented condensate control system, ensuring that it remains secure and safe in extreme weather conditions.

Can I add fans, lights, or plants?

Yes, the Sunspace Acrylic Roof is designed to withstand heavy snowloads and can be used in areas with snowy weather conditions.

insulated patio cover faq

How do I choose the right thickness for my solid insulated patio cover?

We recommend choosing a thickness based on your roof projection, snow load, and R-Value. Our expert team is happy to help you determine the best option for your specific needs.

Can I install fans, lights, or plants?

Yes! Our solid insulated patio covers are strong enough to support fans, lights, and plants.

What kind of warranty do you offer?

We offer a comprehensive warranty on all our solid insulated patio covers. Contact us for more information.

Can I customize my solid insulated patio cover?

Yes! We offer customizations such as skylights and color options to suit your unique style.

How long does installation take?

Installation time varies depending on the size of the project. Our expert team will provide a detailed estimate of the installation time before starting work.

Hybrid Patio Covers

At Sunspace, we understand that you may have questions about our Hybrid Patio Covers. Below, we’ve compiled a list of frequently asked questions to help you better understand this innovative product.

What is a Hybrid Patio Cover?

A Hybrid Patio Cover is a unique roof system that combines the benefits of a solid insulated patio cover with the natural light and ventilation of an acrylic roof system.

What are the benefits of a Hybrid Patio Cover?

Our Hybrid Patio Covers offer superior energy efficiency, UV protection, and customization options. They also provide a durable and long-lasting solution for your outdoor living space.

How does it work?

The Hybrid Patio Cover features a solid insulated core with a translucent or transparent top layer. This allows natural light to filter in while providing excellent energy efficiency and protection from the elements.

It’s customizable?

Yes, our Hybrid Patio Covers are completely customizable. You can choose from a range of colors, panel sizes, and configuration options to fit your unique needs and style.

WeatherMaster™ Windows

What is the ventilation capacity?

WeatherMaster Windows provide up to 75% ventilation, allowing for excellent airflow and comfort in your space.

How adjustable are WeatherMaster Windows?

The windows are infinitely adjustable, allowing you to stack them up, stack them down, or bunch them in the middle to suit your specific needs.

What material are they made from?

WeatherMaster Windows are made from ViewFlex vinyl glazing, which is more durable than glass and ensures long-lasting performance.

Are there different tint options available?

Yes, they are available in a variety of tint colors to match your aesthetic preferences and needs.

Does the vinyl crack, yellow, or fade?

No, the ViewFlex vinyl used in WeatherMaster Windows is designed to resist cracking, yellowing, and fading, ensuring long-lasting appearance and durability.